Shipping Policy
Shipping Policy
At Suitpure, we’re committed to delivering your order as quickly and safely as possible, no matter where you are in the world. Here’s everything you need to know about our shipping process.
Please note that any request regarding an after-sale problem must be issued within 15 days after the item arrives. And our refund policy is product-specific, so please refer to our refund policy page or contact us for more information.
Note: Any returned items without informing and contacting us in advance, no refund will be initiated.
Shipping Time & Delivery Estimates
Total delivery time = Processing Time + Shipping Time. Delivery times vary by location and shipping method.
Order Processing Time
Before shipment, all orders undergo strict verification, quality inspection, and careful packaging to ensure your items arrive in perfect condition.
1–3 business days
3–7 business days
Our warehouse finds its home at 2120 37th Street, Everett, WA 98201
Once your order ships, a confirmation email with tracking details will be sent to you. If you don’t see it, check your spam folder or contact us at service@suitpure.com
Standard Shipping (Est. 5–10 Days)
| Country/Region | Shipping Time |
|---|---|
| USA / Canada / Mexico | 5-10 |
| Australia / New Zealand | 5-10 |
| Western Europe | 5-10 |
| Eastern & Northern Europe | 5-10 |
| Asia (incl. Japan, Korea, SEA) | 5-10 |
| South America | 7-15 |
| Africa | 7-15 |
Expedited Shipping (Est. 3–5 Days)
| Country/Region | Shipping Time |
|---|---|
| USA / Canada / Mexico | 3-5 |
| Europe | 3-5 |
| Asia | 3-5 |
| Oceania (AU/NZ) | 3-5 |
| South America | 5-10 |
| Africa | 5-10 |
Shipping Fees
Free Standard Shipping
On orders over $99
| Region | Shipping Type | Order Value | Shipping Cost | Shipping Time |
|---|---|---|---|---|
| Europe + US | Free Standard Shipping | ≥ $99.00 USD | $0 | 5–10 days |
| Europe + US | Standard Shipping | $0.00 – $98.99 USD | $9.59 USD | 5–10 days |
| Europe + US | Express Shipping | All orders | $18.59 USD | 3–5 days |
| Mexico | Free Standard Shipping | ≥ $99.00 USD | $0 | 5–10 days |
| Mexico | Standard Shipping | $0.00 – $98.99 USD | $15.59 USD | 5–10 days |
| Mexico | Express Shipping | All orders | $23.59 USD | 3–5 days |
| Canada (CA) | Free Standard Shipping | ≥ $99.00 USD | $0 | 5–10 days |
| Canada (CA) | Standard Shipping | $0.00 – $98.99 USD | $10.58 USD | 5–10 days |
| Canada (CA) | Express Shipping | All orders | $19.58 USD | 3–5 days |
| Brazil | Standard Shipping | All orders | $39.99 | 10-15 days |
| Puerto Rico | Standard Shipping | All orders | $50 | 10-15 days |
| Rest of World | Free Standard Shipping | ≥ $99.00 USD | $0 | 5–10 days |
| Rest of World | Standard Shipping | $0.00 – $98.99 USD | $12.59 USD | 5–10 days |
| Rest of World | Express Shipping | All orders | $21.59 USD | 3–5 days |
Tracking Your Package
A tracking number will be emailed to you once your order ships. You can track your package via 17track.net or your local carrier’s website.
Delivery Issues
We’re not responsible for delays caused by customs clearance.
Please double-check your shipping details—we can’t be liable for failed deliveries due to incorrect addresses.
If your package arrives damaged, refuse delivery and contact us immediately.
Customs, Duties & Taxes
Taxes and duties (if applicable) may be charged by local customs authorities and are not included in shipping fees. Customs processing time varies by country and may cause delivery delays. If your parcel is held, email us and we’ll provide assistance or documentation when available.
Need Help?
For questions about your order or delivery, reach out to our team:
service@suitpure.com
Monday–Friday, 9:00–18:00 (GMT+8)